.... and other frequently asked questions. We've listed them all here.
Call us if you'd like to know more 0845 094 6108.
I’m a complete novice. Will I really be able to build my own website?
SitesPlus takes it one step at a time. The Quick Pages alone will give you an attractive, professional site just by typing into a series of boxes (like a simple form) and clicking a button to upload. It’s easy to Preview your pages and keep editing them until you’re happy. You’re always in control. Download our getting started guide and get going!
What kind of support can I expect?
The SitesPlus support team is with you all the way, offering help and advice. That’s what we’re here for.
Our friendly, efficient telephone and email support gives you a prompt response when you need it. And we promise no jargon or technical bibble babble!
What about peer support?
Learning from other subscribers can be both useful and fun. All new subscribers are invited to join the SitesPlus Beginners Club which has its own blog, discussion board and introductory briefings.
Domain names and contracts
Will my domain name include 'SitesPlus'?
Not at all! Your domain name is entirely your choice, subject to availability. One .co.uk or .org.uk domain name is included. Additional or special domain names are available on request.
I already have a domain name. Can I transfer it to SitesPlus?
Yes, this happens all the time and we’re used to guiding new subscribers through the process.
Is there a minimum contract period?
Yes, the minimum contract period is 12 months.
Can I get my money back if I change my mind?
Certainly, we offer a 30-day money-back guarantee.
About the SitesPlus product
Can I include downloadable documents and links to other sites?
It’s very easy to do both, anywhere on your site.
How many pages do I get?
6 quick pages + 5 additional pages + 2 catalogue pages with unlimited category pages. Additional pages on request.
I already have a web site, can I transfer the existing content?
It’s easy to copy and paste existing content into your site builder. You might find a few glitches with formatting but these are easily overcome. Just let us know you’re aiming to do this and we’ll give you a few do’s and don’ts.
Will I get email addresses too?
Yes, SitesPlus includes 5 email addresses ending in your domain name. More addresses are available on request.
Can I pick up and send email on the move?
Yes, SitesPlus includes a webmail account for you to use anywhere, anytime.
What is the benefit of building my own website over using a web designer?
Web designers are great, we're not bashing the web design world. With web designers you're paying for their time and expertise.
We've built your site already for you. So if your business is fairly typical, you can now build your own website quickly and easily.
- start today, no need to wait for a web designer to finish their last project
- you're able to change your design when you feel your site needs a refresh, without loosing any content
- there's no delay in making changes to your site. Change it as often as you want, when you want
SitesPlus costs around a tenth of the price a web designer would charge for a similar, updateable website.
Comparing SitesPlus price with a web designers is easy to. You'd get a site that you wouldn't be able to update yourself. Every single time you want to change your website, you have to go back to the designer. Every single time - new news item, new product listing, change of price, new image on the home page. Every time. And they may charge you too.
How long will it take me to build my own website?
Not as long as you think
Many of our customers can start trading after a weekend of work, some quicker, some slower. It depends really on how much content you have ready for your site and how quickly you work.
If you are short of time, we provide a Fast-track service too. Just send us your wording and images and we’ll build your site for you. Prices start at £175 + annual subscription.
Are there any hidden costs?
None, nada, nothing, no.
That's the answer, there are no hidden costs. Unlike some services, we've included pretty much everything you need to build your own website in the basic package.
You can buy extras though, and they are all available to look through on our packages page. Call us if you'd like to know more about our charges.
Why can't I just build my site using Dreamweaver or some other software?
Many of our customers come to us after trying to build their own site in Dreamweaver, or other products in desperation.
Their main problems are
- they can't get their site to look professional
- the site doesn't work the same on different pages and other people's computers
- just doesn't appear in Google when people search
We've already built SitesPlus to be super-friendly to search engines and with a little work from you, you can do really well!
We've also worked hard to make sure that your site performs on all different browsers and computers. So from macs, to mobiles, to good old PCs, your site will look and perform the same.
How do I know who has visited my site?
Creating your own website, is easy and fun. However, the reality is that you want to make your website work for you.
We've integrated SitesPlus to work with Google Analytics, the best statistics tool out there (we think). So you can find out whose visiting your site, which pages they've looked at and even what they typed into Google to get to your site!
It's a clever piece of software, and we'll provide you with guidance on how to interpret the figures. It is essential you can evaluate your successes and consider your next steps.
Not found what you are looking for? Email us any question!